(VERSION 1.2)
This is an English translation version of the General Terms and Conditions for purchases made in Sweden. The English translation version should be used for consultation purposes only and the Swedish local language version, which can be found here, applies: ZEEKR ALLMÄNNA VILLKOR FÖR KÖP AV PASSAGERARFORDON.
1.1 These general terms and conditions (hereinafter "General Terms and Conditions") apply between Zeekr Sweden AB (reg. no. 559425-7908), (hereinafter "Zeekr") and the individual (natural person) acting for purposes which are outside his trade, business or profession or company (legal entity or natural person pursuing his trade, business or profession) , as applicable (hereinafter, respectively referred to as “Consumer” or “Business”, and collectively, as the “Customer” unless otherwise indicated) for the purchase and delivery of passenger vehicle(s) of the Zeekr brand (hereinafter "Vehicle(s)"). By placing an order for a Vehicle, the Customer agrees to be bound by these General Terms and Conditions.
2.1 The Customer may place an order of a Vehicle via the Zeekr website or Zeekr app (to be downloaded to your mobile phone or tablet etc.), (hereinafter "Order").
2.2 To place an Order, the Customer must provide all necessary information and pay a non-refundable deposit (hereinafter “Deposit”). The deposit is non-refundable except under certain circumstances as specified in these General Terms and Conditions. An Order is binding for the Customer. Zeekr will send an order confirmation, which includes the configuration details of the Vehicle, to the Customer without undue delay after receiving the Order (hereinafter "Order Confirmation"). A binding agreement on the purchase and delivery of the Vehicle shall be deemed concluded when the Customer receives the Order Confirmation (hereinafter referred to as “Purchase Agreement”). After placing the Order, the Customer shall, for forty-eight (48) hours thereafter, have a right and possibility to amend the Order (hereinafter “Configuration Period”). The Customer may amend any configuration detail, but not change the model of the Vehicle. The Customer may also end the Configuration Period earlier by locking the configuration in their Zeekr account. The terms of the Purchase Agreement – whether amended during the Configuration Period or not – shall be confirmed by Zeekr by sending an updated Order Confirmation to the Customer (hereinafter “Final Order Confirmation”).
2.3 Zeekr reserves the right to decline an Order (e.g., due to alterations in the product range). If Zeekr declines an Order, no purchase agreement shall be deemed concluded. Zeekr shall notify the Customer of a decline without undue delay. If Zeekr declines an Order in accordance with this section 2.3 or declines an Order or terminates a Purchase Agreement in accordance with section 2.5 below, Zeekr shall repay the Deposit to the Customer.
2.4 A Consumer must be eighteen (18) years of age to place a valid Order and enter into a Purchase Agreement.
2.5 Zeekr intends to sell Vehicles directly to end-users. Therefore, an Order placed, or Purchase Agreement concluded, for the purpose of re-selling the Vehicle shall in no event be valid and Zeekr reserves the right to decline such Order or terminate such Purchase Agreement, where Zeekr suspects that the Vehicle is intended to be further re-sold.
2.6 The Customer understands that Zeekr endeavours to provide information that is as complete and accurate as possible but cannot guarantee that images represent the exact appearance of the Vehicle. The images are for illustrative purposes only and Zeekr reserves itself from any technical, graphical and typographical errors and deviations in text, images and illustrations.
3.1 After placing an Order, the Customer purchasing as a Consumer shall have a right to cancel the purchase before delivery of the Vehicle only against compensation in accordance with section 9.
4.1 The Customer shall pay the price specified in the Final Order Confirmation (hereinafter “Purchase Price”). If the Customer has paid a Deposit, Zeekr shall credit this amount from the Purchase Price.
4.2 The Customer may choose to pay the Vehicle by bank transfer, a financing solution provided by a Zeekr approved partner which has pre-agreed terms with Zeekr (hereinafter “Zeekr Financing Partner”), or other financing solutions provided by a third party, in accordance with the applicable terms of payment. Cash payments are not accepted.
4.3 If the Customer chooses a financing solution provided by a Zeekr Financing Partner, the Customer must make an application to the Zeekr Financing Partner within seven (7) days from receiving the Order Confirmation. If, following an application made under this section 4.3, the Zeekr Financing Partner denies the Customer the chosen financing solution, the Customer shall have a right to withdraw from the Purchase Agreement without incurring any additional cost and shall be refunded the Deposit in full.
4.4 Prior to Delivery, Zeekr shall provide the Customer with a payment request and payment instructions in accordance with the chosen payment method. The Customer shall pay in accordance with such request and instructions.
4.5 If the required payment of the Purchase Price has not been received by Zeekr, at the latest, forty-eight (48) hours prior to Delivery, Zeekr shall have a right to withhold Delivery until the required payment is made in full.
5.1 The estimated delivery time shall be specified in the Final Order Confirmation and online in the Customer’s Zeekr account. Zeekr will continuously keep the Customer informed of the estimated delivery date. The estimated delivery time and estimated delivery date is not binding for Zeekr. In the event of a delay in delivery in relation to an estimated delivery date, the Customer will be promptly notified by Zeekr using the e-mail address or telephone number provided by the Customer or online in the Customer’s Zeekr account.
5.2 Delivery shall take place on the date of delivery at a Zeekr designated location, or another location if agreed between Zeekr and the Customer and subject to Zeekr’s limitations on offering such option (“Delivery”). Zeekr shall notify the Customer when the Vehicle is ready for collection at the Zeekr location or location otherwise agreed and the date of delivery. In connection to the Delivery, the Customer shall sign a delivery note as a confirmation that Delivery has been concluded.
5.3 Zeekr only delivers the Vehicles in Sweden. Vehicles will always be registered in Sweden. If the Customer wishes to re-register the Vehicle outside of Sweden, the Customer is responsible for any related registration, taxes, duties and fees. The Customer is also responsible for adhering to local laws and requirements.
6.1 In accordance with the provisions of the Act on Distance Contracts and Off-Premises Contracts (Swe: Lag om distansavtal och avtal utanför affärslokaler (2005:59), Customers purchasing as a Consumer shall have a right to withdraw from the Purchase Agreement by giving a clear notification of the withdrawal to Zeekr within fourteen (14) days from Delivery. The Customer may use the notification template as set out in Appendix 1. Zeekr shall without delay confirm the receipt of the notification.
6.2 In case of withdrawal from the Purchase Agreement, the Customer shall return the Vehicle in the condition it was in at the time of Delivery (including all accessories and extras included in the purchase of the Vehicle) free from any liens or encumbrances. The Customer shall within fourteen (14) days after giving notice of withdrawal, return the Vehicle to Zeekr at his/her own expense. The estimated cost for returning the Vehicle is dependent on the distance between the location of Delivery and the Customer.
6.3 If the Customer withdraws from the Purchase Agreement in accordance with section 6.1 – 6.2, Zeekr shall be entitled to compensation for any loss of value in the Vehicle only to the extent that such loss is a result of the Customer handling the Vehicle to a greater extent than what is necessary to be able to determine the Vehicle’s characteristics and/or functioning. If the Vehicle has been driven more than 500 kilometers, between the date of Delivery and the return of the Vehicle after withdrawal, it shall at all times count as handling the Vehicle to a greater extent than necessary. Compensation in accordance with this section 6.3 may be paid by set-off of the purchase price re-payment by Zeekr.
6.4 Zeekr’s repayment of the purchase price including any set-off, if applicable, shall be made without undue delay, however such repayment is conditional on the Customer having returned the Vehicle (including all accessories and extras included in the purchase of the Vehicle) in a complete and undamaged condition, and that the ownership title has been transferred back to Zeekr. The Customer shall have no right to withdraw from the Purchase Agreement if the purchase relates to a custom-ordered Vehicle that Zeekr cannot sell to another buyer without significant loss.
6.5 The Customer shall be liable for all taxes, duties, fines or similar accrued during the period the Vehicle is in the Customer’s possession.
7.1 Zeekr shall be liable for manufacturing defects in the Vehicle covered by the Warranty (referred to and defined in section 14.1) (hereinafter “Warranty”). Except for this section 7.1., the provisions of this section 7 shall not apply for Customers purchasing as a Business. For both types of Customers, a product declaration together with an underlying investigation shall be given importance in the assessment of whether the defect existed at Delivery.
For Customers purchasing as a Consumer
7.2 Zeekr shall also be liable for defects in accordance with the Consumer Sales Act (Swe: Konsumentköplag 2022:260) (hereinafter “KKL”).
7.3 Zeekr shall be liable for defects that exist at the time of Delivery, e.g., that the Vehicle is not in such condition the Customer could reasonably have assumed with regard to price, age and mileage. Defects that occur within two (2) years from the Delivery shall be deemed to have existed at the time of delivery, unless Zeekr can show otherwise or if this is incompatible with the nature of the Vehicle or the defect.
7.4 In case of a defect in the Vehicle, the Customer purchasing as a Consumer shall have a right to demand Zeekr’s remedy of the defect or delivery of a new vehicle if this can be done without unreasonable costs for Zeekr.
7.5 In addition to what is stated in section 7.4, the Customer shall instead have right to demand a price reduction or cancel the purchase. In such case however, Zeekr shall instead have a right to remedy the defect or deliver a new vehicle if this can be done without cost for, and significant inconvenience to, the Customer.
7.6 If Zeekr cannot remedy the defect or deliver a new vehicle within a reasonable time after the complaint or cannot remedy the defect or deliver a new vehicle without significant inconvenience to the Customer, the Customer shall have a right to demand a price reduction corresponding to the defect, or cancel the purchase if the defect is of significant importance for the Customer.
7.7 The Customer shall notify Zeekr of any defects as soon as possible. Depending on the type of defect, the Customer shall make any complaints within the applicable warranty periods stipulated by the Warranty or in accordance with KKL, as applicable. Zeekr shall have no liability for any defect of which the Customer fails to timely notify Zeekr.
For Customers purchasing as a Business
8.1 Zeekr shall have no liability to the Customer for any direct or indirect damages, including but not limited to, consequential damages, indirect damages, cost and losses, loss of profit/income or any other form of loss in business operations.
For Customers purchasing as a Consumer
8.2 The Customer is not entitled to compensation unless the mandatory provisions with regard to consumer purchases included in KKL grant the Customer a right to compensation for damages, e.g., expenses and losses, incurred by the Customer due to the Vehicle being defective or as a result of Zeekr’s delay in delivery. Zeekr shall have no liability for compensation which is purely of non-pecuniary nature.
8.3 The Customer shall not be entitled to damages if Zeekr can show that the delay or defect occurred due to an obstacle beyond Zeekr's control which Zeekr could not reasonably have foreseen at the time of the purchase, and the consequences of which Zeekr could not reasonably have avoided or overcome (including without limitation, war, natural disasters, riot or other civil unrest, industrial disturbances or pandemic).
8.4 The Customer shall take reasonable steps to limit its damage, cost and losses.
9.1 This section 9 applies only to Customers purchasing as a Consumer and for cancellations made in accordance with section 3.
9.2 If the Customer cancels the purchase, by any other cause than for defects or delay in Delivery, within one (1) week after the Purchase Agreement has been concluded, Zeekr is entitled to compensation of one point five (1.5) per cent of the price stated in the Purchase Agreement, but not less than three thousand (3,000) SEK. If the Vehicle has been fitted with extra equipment, the Customer shall also compensate Zeekr for the costs of mounting and dismounting the equipment and other costs related to this.
9.3 If the Customer cancels the purchase, by any other cause than for defects or delay in Delivery, later than within one (1) week after the Purchase Agreement has been concluded, Zeekr is entitled to compensation of seven (7) per cent of the price stated in the Purchase Agreement, but not less than three thousand (3,000) SEK. This section does not apply to cancellations made in accordance with section 9.3.
9.4 If the purchased Vehicle is of such nature that it cannot be sold to another buyer without significant loss, or if the purchase price agreed upon in the Purchase Agreement is higher than seven point five (7.5) price base amounts (Swe: prisbasbelopp), Zeekr is entitled to compensation of fifteen (15) per cent of the purchase price stated in the Purchase Agreement, if the Customer cancels the Purchase Agreement later than within one (1) week after the Purchase Agreement has been concluded.
10.1 If the Vehicle is available for Delivery and the Customer has not paid the Purchase Price timely and the delay is through no fault of Zeekr, Zeekr shall have a right to demand the Customer’s fulfilment of the purchase and payment of delay interests in accordance with Section 6 of the Swedish Interest Act (Swe: Räntelagen (1975:635)). Zeekr shall have a right to cancel the purchase if the Customer’s delay is a material breach of the Purchase Agreement and the Customer has not fulfilled the payment within an, by Zeekr determined, additional time (normally within two (2) weeks). Upon cancellation, Zeekr is entitled to compensation of ten (10) per cent of the Purchase Price (for Consumers), and eighteen (18) per cent of the Purchase Price, plus, as applicable, compensation for the removal and installation of any extra equipment and other costs due to the cancellation (for Business Customers).
Zeekr Connected Services
11.1 A standard package of connected services (hereinafter “Standard Connected Package”) is included in the purchased Vehicle without any additional cost. In addition, the subscription to a premium package of connected services (hereinafter “Premium Connected Package” and together with Standard Connected Package, “Zeekr Connected Services”) is available for purchase via the Zeekr website by placing an order, or via the Zeekr app upon Delivery of the Vehicle.
The Premium Connected Package subscription is available for use from the date of Delivery and is subject to the pricing and duration displayed in the corresponding Zeekr Sales Platform at the time the order for the subscription is placed. The Customer has the right to cancel the subscription within 14 days of purchase and receive a full refund. After this 14-day period, the subscription is non-refundable.
The subscription will automatically renew for periods of 1 year unless the Customer cancels the subscription at least 30 days before the end of the current subscription term. The Customer may manage or cancel the subscription at any time via the Zeekr app.
11.2 The Customer shall at all times comply with Zeekr’s general terms and conditions and terms of use regarding Zeekr Connected Services, to be provided by Zeekr to the Customer in connection to Delivery.
11.3 The functionality and services included in the Zeekr Connected Services can be altered at any time, and certain functionality and/or services can be limited or inaccessible from time to time. For Customers purchasing as a Consumer, changes in Premium Connected Package may result in a right to terminate the subscription. A data connection is required for access to the Zeekr Connected Services. Zeekr provides a data connection through a mobile network operator but shall not be responsible for the quality, functionality, reliability of this connection and potential updates that may be required to use or continue using this connection.
Roadside Assistance
11.4 The purchase of a Vehicle includes access to roadside assistance provided by Zeekr or a Zeekr authorised third party (“Zeekr Assist”) for three (3) years. A separate description of the services and the terms and conditions of Zeekr Assist can be found here: Assist Terms and Conditions
12.1 The ownership of the Vehicle delivered by Zeekr, will be reserved to Zeekr until the Customer has fulfilled all payment requirements under the Purchase Agreement. Liability for the Vehicle shall pass from Zeekr to the Customer upon Delivery being concluded in accordance with section 5.2.
13.1 Zeekr shall, at the Customer’s expense, ensure that the Vehicle is registered and licensed for use in Sweden. The Customer shall cooperate with Zeekr to the extent necessary, to ensure that the registration can be made. The costs for this shall be specified in the Purchase Agreement. The Customer shall ensure that the Vehicle is insured from the day of Delivery.
14.1 The new car warranty provided by Zeekr to the Customer is specified in a warranty policy (hereinafter “Warranty”). The warranty policy can be found here: Warranty Terms and Conditions.
14.2 Service or repairs are recommended to be performed by Zeekr’s own service centres or mobile services, or otherwise Zeekr authorized service and repair points/shops.
15.1 The Customer shall have access to a digital owner’s manual for the Vehicle online in the Customer’s Zeekr account and via the Vehicle’s infotainment system. An extracted version of the owner’s manual will also be available, in physical form, in the Vehicle upon Delivery. The complete and digital owner’s manual shall take precedence over the extracted version.
16.1 Zeekr will process personal data of the Customer. Information regarding Zeekr’s personal data processing is set out in Zeekr’s personal data processing policy which will be made available to the Customer in accordance with applicable data protection legislation. The policy is also available on https://www.zeekr.eu/sv-se/policy.
17.1 All material such as text, files, images, graphics, drawings, photos, videos, music or other material ("Content") published by Zeekr is protected by the Act on Copyright in Literary and Artistic Works (Swe: Lag om upphovsrätt till litterära och konstnärliga verk (1960:729)). Duplication, copying, assignment, sale, transfer or any other form of utilisation of such Content (both for commercial and non-commercial purposes) is prohibited and requires Zeekr’s prior written approval. This means, for example, that the Customer may not transfer such Content to another website or copy or distribute the Content in any other way without Zeekr’s prior written approval.
18.1 Zeekr is entitled to terminate the Purchase Agreement with immediate effect if the Business Customer is declared bankrupt, applies for judicial or extra-judicial settlement with its creditors, makes an arrangement for the benefit of this creditors, voluntarily files for bankruptcy or has a receiver or trustee in bankruptcy appointed or is the subject of liquidation or dissolution or involuntary bankruptcy proceedings or otherwise discontinues business.
18.2 Zeekr shall be discharged from all liability for a failure to perform an obligation under the Purchase Agreement and these General Terms and Conditions due to a circumstance beyond Zeekr’s control. Circumstances giving rise to such discharge are such as, but not limited to, changes in laws or regulations or the interpretation thereof, acts of government, war, acts of war, strikes or other industrial action, blockades, pandemics, unforeseen delays by factories producing the Car, major accidents such as accidents affecting the production of the Car or the level of orders, damage to machinery and currency restrictions etc. (hereinafter "Force Majeure"). Should Zeekr be unable to fulfil its obligations due to a Force Majeure event for more than three (3) months, Zeekr shall have a right to terminate the Purchase Agreement with immediate effect.
19.1 These General Terms and Conditions, and the rights and obligations arising from an Order or Purchase Agreement, cannot be assigned or transferred by Customer to a third party. However, Zeekr shall have a right to assign or transfer Zeekr’s rights and obligations under these General Terms and Conditions to a third-party.
20.1 This section applies to the limited promotional offer for the sale and delivery of Zeekr Vehicles made under the fulfilment of the eligibility requirements set out below (the “Promotion”). With regard to the Promotion, this section shall take precedence over the remainder of these General Terms and Conditions.
As a consumer, you can use this form to withdraw from your purchase contract with Zeekr (you may also withdraw in other ways) in accordance with Zeekr’s General Terms and Conditions for Purchase of Passenger Vehicles, and the Act on Distance Contracts and Off-Premises Contracts (Swe: Lag om distansavtal och avtal utanför affärslokaler (2005:59)). Fill out the form below and sent it to Zeekr.
| Name | ZEEKR Sweden AB |
| Adress | Pumpgatan 1, 417 55 Gothenburg, Sweden. |
support@zeekr.eu |
| Name (can be more than one person) | |
| Adress | |
| I/We hereby give notice that I/We am/are withdrawing from my/our contract of sale for the following goods | |
| Goods ordered (date) | |
| Goods received (date) |
| Signature (if sent on paper) | |
| Signature 2 (if more than one person) | |
| Date |
(Version 1.0)
This is an English translation version of the General Terms and Conditions for purchases made in Sweden. The English translation version should be used for consultation purposes only and the Swedish local language version applies.
1.1 These general terms and conditions (hereinafter "General Terms and Conditions") apply between Zeekr Sweden AB (reg. no. 559425-7908), (hereinafter "Zeekr") and the individual (natural person) acting for purposes which are outside his trade, business or profession or company (legal entity or natural person pursuing his trade, business or profession) , as applicable (hereinafter, respectively referred to as “Consumer” or “Business”, and collectively, as the “Customer” unless otherwise indicated) for the purchase and delivery of accessories, winter wheels and equipment to a Zeekr Vehicle (hereinafter, “Accessories”). By placing an order for Accessories, the Customer agrees to be bound by these General Terms and Conditions.
2.1 A Customer may purchase Accessories by placing an order via the Zeekr website or Zeekr app (hereinafter, “Zeekr Sales Platform(s)”) in relation to the purchase of the Vehicle or afterwards or directly through a Zeekr workshop or Zeekr authorised workshop (if applicable).
2.2 An offer of Accessories on the Zeekr Sales Platform(s) do not constitute a binding offer from Zeekr to enter into a purchase contract with the Customer, but only invites the Customer to place an order.
2.3 Zeekr shall send an order confirmation to the Customer without undue delay from receiving an order for Accessories. A binding agreement on the purchase and delivery of Accessories shall be deemed concluded upon Customer’s receipt of such order confirmation.
2.4 Zeekr reserves the right to decline an order of an Accessory or Accessories (e.g., due to alterations in the product range). If Zeekr declines an order, no purchase agreement shall be deemed concluded. Zeekr shall notify the Customer of a decline without undue delay.
2.5 If the Customer is leasing the Zeekr vehicle, the Customer’s right to purchase Accessories is subject to prior approval of the lessor, unless such right follows from the leasing agreement. The leasing agreement may also contain terms for purchasing Accessories (including e.g., payment terms).
2.6 If an Accessory is provided by a third party, the Customer will be directed to that third party.
3.1 All prices including costs for delivery and other fees (if applicable) are displayed on Zeekr Sales Platforms and are subject to changes and updates by Zeekr from time to time.
3.2 All applicable and available payment alternatives and information will be displayed on Zeekr Sales Platforms.
4.1 Accessories shall be delivered by Zeekr to the address specified by the Customer in the order, or supplied and fitted in connection with the delivery of the Zeekr Vehicle. The estimated delivery date for Accessories shall be set out in the applicable order confirmation. Zeekr shall aim to deliver on the estimated delivery date.
4.2 If the Customer has purchased winter wheels, Zeekr shall deliver the wheels to the Customer’s address, a Zeekr Tire Hotel, a Zeekr Partner Tire Hotel, or arrange customer collection at the delivery of a Zeekr vehicle, as agreed between Zeekr and the Customer.
4.3 Delivery of Accessories is limited to Sweden.
4.4 If the delivery is provided by a third party, the Customer is responsible for receiving delivery of the Accessories in accordance with the agreed time and third-party delivery provider’s instructions. If delivery is unsuccessful, the Accessories will be returned to Zeekr and Zeekr reserves the right to charge the Customer for the cost of delivery and return.
5.1 In accordance with the provisions of the Act on Distance Contracts and Off-Premises Contracts (Swe: Lag om distansavtal och avtal utanför affärslokaler (2005:59), Customers purchasing as a Consumer shall have a right to withdraw from the purchase of an Accessory or Accessories.
5.2 The Customer shall have a right to withdraw from the purchase by giving a clear notification of the withdrawal to Zeekr within fourteen (14) days from delivery. The Customer may use the notification template as set out in Appendix 1. Zeekr shall without delay confirm the receipt of the notification.
5.3 In case of withdrawal from the purchase, the Customer shall return the Accessory in the condition it was in at the time of delivery and free from any liens or encumbrances. The Customer shall within fourteen (14) days after giving notice of withdrawal, return the Accessory to Zeekr at his/her own expense to the location specified by Zeekr from time to time. The estimated cost for returning the Accessory is dependent on the distance between the location of Delivery and the Customer. When the right of withdrawal has been exercised, the Customer no longer has the right to use the Accessory other than to return it.
5.4 If the Customer withdraws from the purchase, Zeekr shall be entitled to compensation for any loss of value in the Accessory only to the extent that such loss is a result of the Customer handling the Accessory to a greater extent than what is necessary to be able to determine the Accessory’s characteristics and/or functioning. Compensation in accordance with this section may be paid by set-off of the purchase price re-payment by Zeekr.
5.5 Zeekr’s repayment of the purchase price including any set-off, if applicable, shall be made without undue delay, however such repayment is conditional on the Customer having returned the Accessory in a complete and undamaged condition or confirmed somehow that the return has been initiated.
5.6 The Customer shall have no right to withdraw from the purchase if it relates to an Accessory which after delivery, is linked with another product in such a way that the products cannot be separated from each other, e.g., a tow bar.
6.1 All new Accessories come with a two (2) year warranty (“Warranty). Please refer to Zeekr’s Warranty for further information on your Warranty. Except for this section 6.1., the provisions of this section 6 shall not apply for Customers purchasing as a Business. For both types of Customers, a product declaration together with an underlying investigation shall be given importance in the assessment of whether the defect existed at delivery.
For Customers purchasing as a Consumer
6.2 Zeekr shall also be liable for defects in accordance with the Consumer Sales Act (Swe: Konsumentköplag 2022:260) (hereinafter “KKL”).
6.3 Zeekr shall be liable for defects that exist at the time of delivery, e.g., that the Accessory is not in such condition the Customer could reasonably have assumed with regard to price, age and other conditions. Defects that occur within two (2) years from the delivery shall be deemed to have existed at the time of delivery, unless Zeekr can show otherwise or if this is incompatible with the nature of the Accessory or the defect.
6.4 The Customer shall notify Zeekr of any defects as soon as possible. Depending on the type of defect, the Customer shall make any complaints within the applicable warranty periods stipulated by the Warranty or in accordance with KKL, as applicable. Zeekr shall have no liability for any defect of which the Customer fails to timely notify Zeekr.
For Customers purchasing as a Business
7.1 Zeekr shall have no liability to the Customer for any direct or indirect damages, including but not limited to, consequential damages, indirect damages, cost and losses, loss of profit/income or any other form of loss in business operations.
For Customers purchasing as a Consumer
7.2 The Customer is not entitled to compensation unless the mandatory provisions with regard to consumer purchases included in KKL grant the Customer a right to compensation for damages, e.g., expenses and losses, incurred by the Customer due to the Accessory being defective or as a result of Zeekr’s delay in delivery. Zeekr shall have no liability for compensation which is purely of non-pecuniary nature.
7.3 The Customer shall not be entitled to damages if Zeekr can show that the delay or defect occurred due to an obstacle beyond Zeekr's control which Zeekr could not reasonably have foreseen at the time of the purchase, and the consequences of which Zeekr could not reasonably have avoided or overcome (including without limitation, war, natural disasters, riot or other civil unrest, industrial disturbances or pandemic).
7.4 The Customer shall take reasonable steps to limit its damage, cost and losses.
8.1 Zeekr will process personal data of the Customer. Information regarding Zeekr’s personal data processing is set out in Zeekr’s personal data processing policy which will be made available to the Customer in accordance with applicable data protection legislation. The policy is also available on https://www.zeekr.eu/sv-se/policy.
9.1 All material such as text, files, images, graphics, drawings, photos, videos, music or other material ("Content") published by Zeekr is protected by the Act on Copyright in Literary and Artistic Works (Swe: Lag om upphovsrätt till litterära och konstnärliga verk (1960:729)). Duplication, copying, assignment, sale, transfer or any other form of utilisation of such Content (both for commercial and non-commercial purposes) is prohibited and requires Zeekr’s prior written approval. This means, for example, that the Customer may not transfer such Content to another website or copy or distribute the Content in any other way without Zeekr’s prior written approval.
10.1 These General Terms and Conditions, and any order or purchase agreement relating hereto, shall be governed by Swedish law, without regard to its conflict of law provisions. The convention on contracts for the international sale of goods (‘Treaty of Vienna’) is not applicable. Any dispute, controversy or claim arising out of or in connection with these General Terms and Conditions, or any order or purchase agreement relating hereto, or the breach, termination or invalidity thereof, shall, if unable to be solved between the parties, at first instance be settled by the District Court of Gothenburg. The Customer purchasing as a Consumer may also turn to the municipal consumer advice service, their motor organisation or the National Board for Consumer Complaints (ARN).
(Version 1.0)
This is an English translation version of the General Terms and Conditions for purchases made in Sweden. The English translation version should be used for consultation purposes only and the Swedish local language version applies.
These terms and conditions apply between a customer of a Zeekr vehicle (“Customer”) who has purchased a service plan, and Zeekr Sweden AB, reg.no. 559425-7908 (“Zeekr”), ("Service Plan Terms and Conditions”). By purchasing a service plan, the Customer agrees to these Service Plan Terms and Conditions.
"Zeekr Workshop" means any Zeekr owned workshop or Zeekr mobile service providing the Services.
"Zeekr Authorised Workshop" means any third-party Zeekr authorised workshop providing the Services.
"Vehicle" means the Customer’s Zeekr vehicle.
"Services" means each of the scheduled maintenances and health checks services of the Vehicle as set out in the Zeekr Care Service Plan in accordance with the standard times and intervals specified therein.
"Service Interval" means either the (i) mileage interval, or (ii) time interval, whichever ending first, specified for each Service in the Zeekr Care Service Plan.
"Customer Service Plan" means the set of Services purchased by the Customer.
"Zeekr Care Service Plan" means the recommended maintenance and health check services as described on the Zeekr website.
2.1 The scope of Services is set out in the Zeekr Care Service Plan.
2.2 The Customer may choose to purchase all or a set number of Services. The Customer Service Plan shall only include the Services actually purchased by the Customer.
3.1 The Services shall be provided by a Zeekr Workshop or a Zeekr Authorised Workshop.
3.2 The Services may be provided as a mobile service by a Zeekr Workshop sending a service technician to the Customer’s preferred location. Zeekr shall have a right to an additional fee for mobile services. Such additional fee, and the applicable terms of payment, shall be specified by Zeekr when the Customer requests the mobile service. Depending on the Customer’s preferred location, the availability of mobile service may be limited.
3.3 To request a Service under the Customer’s Service Plan, the Customer must contact a Zeekr Workshop or a Zeekr Authorised Workshop either directly or via the service booking page on the Zeekr website or Zeekr mobile app. Proof of purchase may be requested by the Zeekr Workshop or Zeekr Authorised Workshop.
3.4 Each requested and performed Service shall be provided in accordance with the Zeekr Workshop or Zeekr Authorised Workshop’s own terms and conditions.
3.5 Zeekr reserves the right to modify the Zeekr Care Service Plan. Such change will not incur any additional cost to the Customer. If any alteration or modification substantially changes the provision of the Customer Service Plan, the Customer may be entitled to terminate the Customer Service Plan and be refunded the remaining Services under the Customer’s Service Plan.
3.6 Zeekr intends to have a high coverage network of workshops that may provide Services in all territories where Zeekr Vehicles are sold. Zeekr shall however not be obliged to ensure that a Zeekr Workshop or Zeekr Authorised Workshop is located at a convenient distance from the Customer. The Customer acknowledges and accepts that the availability of Zeekr Workshops and Zeekr Authorised Workshops may be subject to change at any time.
4.1 The Customer shall observe and adhere to the Service Intervals, notably if a Service Interval becomes due earlier due to mileage. Each Service within the Customer Service Plan can only be requested and obtained within the Service Interval.
4.2 If the Customer fails to request and obtain a Service within the Service Interval and the failure is not caused by Zeekr, this may result in denial of the requested Service or an additional cost charged for such Service.
5.1 Zeekr’s responsibility is limited to the provision of the Customer Service Plan in accordance with these Service Plan Terms and Conditions. In the event of a default or delay, the Customer shall notify Zeekr as soon as possible. Zeekr’s liability is limited to repayment of the purchase price paid for the Customer Service Plan. Zeekr is never responsible for the performance of a third-party.
6.1 If the Customer is a consumer, the Customer shall have a right to withdraw from purchase of Services in accordance with the provisions of the Act on Distance Contracts and Off-Premises Contracts (Swe: Lag om distansavtal och avtal utanför affärslokaler (2005:59). The Customer shall have a right to withdraw from the Purchase Agreement by giving a clear notification of the withdrawal to Zeekr within fourteen (14) days from the start of the Services. The Customer may use the notification template as set out in Appendix 1: Notification of Withdrawal. Zeekr shall without delay confirm the receipt of the notification.
6.2 If the Customer withdraws from the purchase of Services in accordance with this section 6, Zeekr shall to the Customer repay the sum paid by the Customer for the purchase of Services.
7.1 If the Customer transfers the Vehicle to a new owner, the Customer Service Plan shall remain with the Vehicle and the new owner shall have a right to utilise the Services included in the Customer Service Plan in accordance with these Service Plan General Terms and Conditions.
8.1 The Customer shall make payment for the Customer Service Plan to Zeekr at the time of purchase in accordance with the price and payment terms set out by Zeekr to the Customer when purchasing the Customer Service Plan. No other fees shall be applicable except for what is stated in section 3.2, as agreed.
8.2 Any services falling outside the scope of the Customer Service Plan shall be remunerated separately and directly to the applicable Zeekr Workshop or Zeekr Authorised Workshop.
9.1 These Service Plan Terms and Conditions shall enter into force upon the Customer’s purchase of the Customer Service Plan. The Customer’s Service Plan duration begins on the date the Vehicle is first registered.
9.2 The Customer Service Plan shall remain in force until all Services included in the Customer Service Plan have been provided (provided that the Customer made a booking for the final Service prior to the end of the applicable Service Interval – otherwise, the Customer Service Plan and these Service Plan General Terms and Conditions shall terminate at the end of the end of such interval).
9.3 If the Customer withdraws from the Vehicle purchase agreement, or the Vehicle purchase agreement is otherwise terminated, the Customer Service Plan and these Service Plan General Terms and Conditions shall terminate with immediate effect upon such termination.
9.4 Zeekr shall have a right to terminate the Customer Service Plan and these Service Plan General Terms and Conditions by written notice if the Customer (i) fails to make payment for the Vehicle in accordance with the Vehicle purchase agreement, (ii) has modified the Vehicle in a manner that potentially may harm or endanger person(s) located in and/or around the Vehicle, or (iii) violates any terms and conditions set out in these Service Plan Terms and Conditions. Zeekr shall in case of such termination repay to the Customer the sum paid by the Customer to Zeekr for parts of the Customer Service Plan not provided to the Customer.
The parties shall be discharged from any liability to compensate the other party for any loss, damage or costs arising under these Service Plan Terms and Conditions due to an event beyond the Party’s reasonable control and where the event can reasonably be considered unavoidable. Such event shall for example, but not limited to, be such as war or warlike acts, restrictions by public authorities, fire, strike, blockade, prohibition, defects or other similar events.
Zeekr shall have a right to, at its sole discretion, amend and update these Service Plan Terms and Conditions. Any amendments will be announced at www.zeekr.eu/sv-se.
These Service Plan Terms and Conditions shall be governed by the substantive laws of Sweden, without regard to its conflict of law provisions. The convention on contracts for the international sale of goods (‘Treaty of Vienna’) is not applicable. Any dispute, controversy or claim arising out of or in connection with the Customer Service Plan and/or these Service Plan General Terms and Conditions, or the breach, termination or invalidity thereof, shall, if unable to be solved between the parties, at first instance be settled by the District Court of Gothenburg. If the Customer is a consumer, the Customer may also turn to the municipal consumer advice service, their motor organisation or the National Board for Consumer Complaints (ARN).
For inquiries or service requests related to the Zeekr Care Service Plan or the Customer’s Service Plan, the Customer may contact the Zeekr EU Contact Centre, a Zeekr Workshop or Zeekr Authorised Workshop.
(Version 1.0)
This is an English translation version of the Seasonal Wheel Storage and Change Terms and Conditions for purchases made in Sweden. The English translation version should be used for consultation purposes only and the Swedish local language version applies.
These terms and conditions apply between a customer of a Zeekr vehicle ("Customer") who has purchased seasonal wheel storage and change services and Zeekr Sweden AB reg. no. 559425-7908 ("Zeekr"), ("Seasonal Wheel Storage and Change Terms and Conditions"). By purchasing seasonal wheel storage and change services, the Customer agrees to these Seasonal Wheel Storage and Change Terms and Conditions.
"Zeekr Wheel Hotel" means any Zeekr owned Wheel Hotel providing Wheel Storage.
"Zeekr Partner Wheel Hotel" means any third-party Zeekr partnered wheel hotel providing Wheel Storage.
"Vehicle" means the Customer's Zeekr vehicle.
"Wheels" means the wheels including the tires of the Vehicle (both summer wheels and winter wheels, as applicable).
"Wheel Hotel" means a Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel.
"Wheel Storage" means the full time storage of the Wheels (either summer Wheels or winter Wheels), including two (2) wheel shifts of the Wheels per year any other related services specified by Zeekr, as further described on the Zeekr website.
"Services" means Zeekr's provision of a network of Zeekr Wheel Hotels and Zeekr Partner Wheel Hotels that may provide Wheel Storage at no further charge.
2.1 The Services provided by Zeekr consist of offering a network of Zeekr Wheel Hotels and Zeekr Partner Wheel Hotels. The Customer can have the Wheel Storage carried out at a Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel of their choice, by concluding a separate agreement with the Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel. Available Wheel Hotels can be found in the Zeekr Account page, the Zeekr website or Zeekr app.
2.2 Zeekr reserves the right to change the scope and nature of the Services. Such change will not incur any additional cost to the Customer. If any alteration or modification substantially changes the provision of the Services, the Customer will be entitled to terminate the Services and be refunded the price paid for the remaining duration of the Services.
2.3 Zeekr intends to have a high coverage network of Wheel Hotels that may provide Wheel Storage in all territories where Zeekr Vehicles are sold, but Zeekr shall not be obliged to ensure that a Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel is located at a convenient distance from the Customer. The Customer acknowledges and accepts that the availability of Zeekr Wheel Hotels and Zeekr Partner Wheel Hotels may be subject to change at any time.
2.4 The Customer can conclude one (1) separate agreement with a Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel for the duration chosen at the purchase. Any change of Wheel Hotel during the term chosen at the purchase must be agreed upon separately between the Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel and the Customer. The costs of a change of Wheel Hotel (if applicable) will fall to the account of the Customer.
3.1 Wheel Storage shall be provided by a Zeekr Wheel Hotel or a Zeekr Partner Wheel Hotel, based on a separate agreement between the Customer and the Zeekr Wheel Hotel or the Zeekr Partner Wheel Hotel. For the conclusion of this separate agreement, the Customer will be redirected from his Zeekr account page to the Wheel Hotel's booking page.
3.2 As part of the Services, Zeekr will for the duration chosen at the purchase ensure that the Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel will not charge any costs for Wheel Storage. Any additional works or services agreed upon between the Customer and the Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel will be charged to the Customer by the Wheel Hotel.
3.3 Wheel Storage shall be provided in accordance with the Zeekr Wheel Hotel's or Zeekr Partner Wheel Hotel's terms and conditions, as applicable.
4.1 Zeekr's responsibility is limited to the provision of the Services in accordance with these Seasonal Wheel Storage and Change Terms and Conditions. In the event of a default or delay, the Customer shall notify Zeekr as soon as possible. Zeekr's liability is limited to repayment of the price paid for the Services.
4.2 Zeekr is not responsible for the provision of Wheel Storage by Zeekr Wheel Hotels or Zeekr Partner Wheel Hotels. The Customer may hold the Wheel Hotel liable for damages based on the separate agreement with the Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel or the general terms and conditions applicable thereto.
5.1 If the Customer is a natural person acting for purposes which are outside his trade, business or profession ("Consumer"), the Customer shall have a right to withdraw from purchase of Services in accordance with the provisions on Distance Contracts and Off-Premises Contracts (Swe: Lag om distansavtal och avtal utanför affärslokaler (2005:59)). The Consumer shall have a right to withdraw from the agreement by giving a clear notification of the withdrawal to Zeekr within fourteen (14) days from the purchase of the Services. The Consumer may use the notification template as set out in Appendix 1: Notification of Withdrawal. Zeekr shall without delay confirm the receipt of the notification.
5.2 If the Consumer withdraws from the purchase of Services in accordance with this section 5, Zeekr shall repay to the Consumer the sum paid by the Consumer for the purchase of the Services.
6.1 If the Customer transfers the Vehicle to a new owner, the Customer shall have a right to transfer the purchased Services to the new owner, and the new owner shall in case of such transfer have a right to utilise the Services in accordance with these Seasonal Wheel Storage and Change Terms and Conditions. The Customer is responsible to inform the Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel where the Wheels are stored of the change in ownership. The Customer will also be responsible for the consequences of any change of Wheel Hotel in accordance with section 2.4.
7.1 The Customer shall make payment for the Services to Zeekr at the time of purchase in accordance with the price and payment terms set out by Zeekr to the Customer when purchasing the Services.
8.1 These Seasonal Wheel Storage and Change Terms and Conditions shall enter into force upon the Customer's purchase of the Services and shall remain in force for the time chosen at the purchase of the Services.
8.2 If the Customer withdraws from the Vehicle purchase agreement, or the Vehicle purchase agreement is otherwise terminated, the purchase agreement of the Services and these Seasonal Wheel Storage and Change Terms and Conditions shall terminate with immediate effect.
8.3 Zeekr shall have a right to terminate the purchase agreement of the Services and these Seasonal Wheel Storage and Change Terms and Conditions by written notice if the Customer (i) fails to make payment for the Vehicle in accordance with the Vehicle purchase agreement, or (ii) violates any terms and conditions set out in these Seasonal Wheel Storage and Change Terms and Conditions.
8.4 Zeekr shall in case of a termination under section 8.2 or 8.3 repay to the Customer an amount corresponding to the sum paid by the Customer to Zeekr for the parts of the purchased Services not yet provided to the Customer.
Zeekr shall be discharged from any liability to compensate the Customer for any loss or damage arising due to an event beyond the Zeekr's reasonable control, such as (but not limited to) war or warlike acts, restrictions by public authorities, fire, strike, blockade, prohibition, defects or other similar events.
Zeekr shall have a right to, at its sole discretion, amend and update these Seasonal Wheel Storage and Change Terms and Conditions. Any amendments will be announced at www.zeekr.eu/sv-se.
These Seasonal Wheel Storage and Change Terms and Conditions shall be governed by Swedish law, without regard to its conflict of law provisions. The convention on contracts for the international sale of goods (‘Treaty of Vienna') is not applicable. Any dispute, controversy or claim arising out of or in connection with these Seasonal Wheel Storage and Change Terms and Conditions, or the breach, termination or invalidity thereof, shall, if unable to be solved between the parties, at first instance be settled by the District Court of Gothenburg. If the Customer is a Consumer, the Customer may also turn to the municipal consumer advice service, their motor organisation National Board for Consumer Complaints (ARN).
For inquiries or service requests related to the Services, the Customer may contact the Zeekr EU Contact Centre, a Zeekr Wheel Hotel or Zeekr Partner Wheel Hotel.
These general terms and conditions for trade-in (hereinafter the "Trade-in Terms and Conditions") apply to Customer(s) (for the purpose of this Appendix 4, “Seller(s)”) who have agreed with Zeekr to sell a vehicle owned by the Seller (hereinafter the "Trade-in Vehicle(s)") to Zeekr as full or partial consideration for the purchase of a Zeekr Vehicle upon receipt of an Order Confirmation (the “Trade-in Agreement”).
In these Trade-in Terms and Conditions, the following terms are defined as stated below:
in writing/written: in writing or electronically;
Zeekr: Zeekr NETHERLANDS B.V., company registration no. number 88541983, a company incorporated under the laws of the Netherlands, with its registered address at Jachthavenweg 112, 1081KJ Amsterdam, Netherlands.
1. These Trade-in Terms and Conditions shall govern the whole process of the Seller using the Trade-in Vehicle as a possible consideration for the purchase of a Zeekr Vehicle, irrespective of whether the Trade-in Vehicle is accepted by Zeekr. For the avoidance of doubt, this means that these Trade-in Terms and Conditions shall apply from the moment of their acceptance by the Seller, which shall be either when the Seller places an Order for a Zeekr Vehicle indicating the wish to offer a Trade-in Vehicle or at the time the Seller requests a valuation of its Trade-in Vehicle.
2. These Trade-in Terms and Conditions set out in this Appendix 4 do not govern the terms and conditions applicable to a purchase of a Zeekr Vehicle by the Seller. The same definitions than in the Terms of Sale shall apply but in case of any inconsistencies, these Trade-In Terms and Conditions shall prevail.
3. The Trade-in Agreement is considered entered into upon the Seller’s receipt of the Order Confirmation from Zeekr, confirming the details of the Trade-in Agreement (e.g. the specification and value of the Trade-in Vehicle) and the agreement between Zeekr and Seller for the purchase by Seller of its Zeekr Vehicle (the “Purchase Agreement”).
4. The Trade-in Agreement entails Zeekr obligation to purchase the Trade-in Vehicle from the Seller and the obligation of the Seller to sell the Trade-in Vehicle to Zeekr at the offered price, provided that the conditions outlined herein are met. The purpose of the Trade-in Agreement is to transfer the ownership of the Trade-in Vehicle from the Seller to Zeekr. Additionally, ZEEKR and the Seller agree to set-off the obligation of the Seller to pay the purchase price due in connection with its purchase of the ZEEKR Vehicle against its right to receive the purchase price from ZEEKR in connection with its sale of the Trade in Vehicle, up to their mutual amounts.
1. As part of the trade-in process and in order to receive and qualify for a trade-in offer (the ‘‘Offer”), the Seller must have first created a Zeekr account and expressed interest in trading in the Trade-in Vehicle via the website. Upon selecting "I'm interested", Zeekr shall shortly reach out to the Seller to request essential information about the Trade-in Vehicle. Zeekr will inform the Seller how the requested information must be shared with ZEEKR.
2. The requested information is required for Zeekr to formulate an Offer (or Modified Offer). The requested information shall in any case include, but is not limited to:
a) VIN,
b) Odometer readout,
c) year of manufacture,
d) make,
e) model,
f) registration number (license plate number),
g) first registration date,
h) photographs picturing all sides of the Trade-in Vehicle,
i) accident record of the Trade-in Vehicle,
j) detailed service record of the Trade in Vehicle,
k) if applicable, information in relation to any relevant third-party rights (such as a debt or a right of pledge) regarding the Trade-in Vehicle.
3. Zeekr is allowed to request more information from the Seller regarding the Trade-in Vehicle at any time and the Seller is obliged to follow Zeekr’s instructions in that regard.
4. The Trade-in Vehicle will not be accepted if it is registered in a different jurisdiction than the Zeekr entity.
5. By participating in this trade-in process, the Parties acknowledge and agree that Zeekr has the right to share the data received from the Seller with third parties, such as its partners (the “Partners").
6. After sharing the above-mentioned details by the Seller, an Offer will be displayed through the Configurator or otherwise communicated with the Seller.
1. The Offer represents a revocable valuation made by Zeekr to the Seller which aim is to serve as the value and purchase price of the Trade-in Vehicle in the Trade-in Agreement.
2. Zeekr may unilaterally decide that the amount of the Offer offered to the Seller shall not be less or more than a certain amount, with the exact amount to be communicated by Zeekr.
3. Unless otherwise stated by Zeekr in the Configurator or otherwise, the Offer shall be valid for acceptance by the Seller for three days from the moment it is displayed in the Configurator, in the Seller´s Zeekr account or otherwise. If the Seller does not accept the Offer within that time, it lapses automatically.
4. If the Offer is not accepted by the Seller through the Configurator, this Trade-in Agreement shall not be concluded and the Parties are not in any contractual relationship with respect to the purchase of the Trade-in Vehicle.
5. Entry into the Trade-in Agreement is conditional upon the Parties’ entry into the Purchase Agreement. The amount confirmed in the Offer may only be used in the off-set of the purchase price towards the Trade-in Agreement if the Seller and Zeekr enter into a Purchase Agreement within three days following the Seller’s acceptance of the Offer.
1. Following the Seller's acceptance of the Offer through the Zeekr account, the purchase of the Zeekr Vehicle by the Seller and the receipt of the Order Confirmation, a payment request shall be sent by Zeekr, which comprises the price of the Zeekr Vehicle after deduction of the Offer made in relation to the Trade-in Vehicle. The Offer amount shall be set-off against the purchase price of the Zeekr Vehicle up to their mutual amounts. Such payment request will be made in accordance with the provisions stated in article 3 of the Terms of Sale following the internal rules of Zeekr, as well as with the applicable laws.
2. Prior to delivery of the Trade-in Vehicle, Zeekr shall provide the Seller with the above-mentioned payment request and payment instructions. The Seller shall pay in accordance with such request and instructions.
3. Zeekr reserves the right to decline acceptance of the Trade-in Vehicle, particularly if there is outstanding debt.
4. If the Trade-in Vehicle is not subject to any third-party rights (such as a debt or a right of pledge), the Seller shall pay the payment request without delay.
5. The Seller may pay the invoice by bank transfer, explicitly excluding any financing solution. Cash payments are not accepted.
6. If the required payment of the Purchase Price has not been received by Zeekr, at the latest, forty-eight (48) hours prior to delivery, Zeekr shall have a right to withhold delivery of the Zeekr Vehicle and the acceptance of the Trade-in Vehicle until the required payment is made in full.
1. After Zeekr receives the payment from the Seller, Zeekr informs the Seller at which Zeekr Service Point the Seller shall hand over the Trade-in Vehicle.
2. The Seller shall deliver the Trade-in Vehicle, and Zeekr shall take possession of the Trade-in Vehicle at the agreed Zeekr Service Point. Unless otherwise agreed in writing between the Parties, delivery of the Trade-in Vehicle shall take place on the estimated delivery date of the Zeekr Vehicle.
3. Unless otherwise agreed in writing, the Seller shall deliver the Trade-in Vehicle to the Zeekr Service Point with all standard accessories including but not limited to:
a) vehicle registration certificates and any other certificated that are connected to the Trade-in vehicle,
b) floor mats,
c) charging connectors and adapters,
d) two sets of keys,
e) original wheels on summer tires, and
f) original wheels on winter tires (if applicable)
4. In case the Trade-in Vehicle is not delivered on or before the estimated delivery date, Zeekr may withdraw from the Offer and/or any obligation to buy the Trade-in Vehicle, without granting the Seller any entitlement to compensation, penalties, or additional right. Furthermore, such non-delivery shall constitute grounds for Zeekr to terminate the Trade-in Agreement ex tunc, effectively nullifying the Trade-in Agreement retroactively. In such scenarios, Zeekr may issue a new payment request for the Offer amount that was discounted from the original price, reserving the right to retain the ZEEKR Vehicle and postpone its delivery until the remaining amount is duly paid by the Seller.
5. Once the Trade-in Vehicle is delivered to Zeekr Service Point, Zeekr will perform a visual inspection of the Trade-in Vehicle within reasonable time after the delivery.
6. If Zeekr finds any deviations from the information provided, defects, faults or mechanical flaws while performing the inspection of the Trade-in Vehicle, Zeekr shall inform the Seller about such findings within a reasonable time, and reserves the right of declining the Trade-in Vehicle, withdrawing the Offer and terminating the Trade-in Agreement, and/or provides the Seller with a ‘’Modified Offer’’ by issuing a new payment request to cover the difference between the previous Offer and the Modified Offer. The provisions regarding payment terms in article 5 of these Trade-in Terms and Conditions shall apply accordingly.
7. Circumstances prompting the issuance of a new Modified Offer do not grant the Seller the right to cancel the order of the Zeekr Vehicle.
8. If the inspection of the Trade-in Vehicle is accepted and approved by Zeekr, the Offer shall not be modified.
9. At the moment of the Trade-in Vehicle has been inspected and accepted, a confirmation of acceptance will be issued by Zeekr and signed by the Parties concluding in writing or by other means acceptable for Zeekr that the Trade-in Vehicle is sold and its ownership is transferred to Zeekr, provided that the Trade-in Vehicle registration is confirmed by the corresponding authorities.
10. Once the conditions in the previous section are met, the Seller shall transfer ownership of the Trade-in Vehicle and risk of loss thereon to Zeekr. The Seller agrees and covenants to execute all documents, which are necessary to finalize the transfer of ownership and registration upon the delivery of the Trade-in Vehicle to Zeekr Service Point.
11. After the ownership has been transferred from the Seller to Zeekr, Zeekr has the right to sell the Trade-in Vehicle to Partners or any third party. This right of Zeekr is in addition to any other rights granted to Zeekr pursuant to the Trade-in Agreement.
12. The Parties hereby agree that even if the Trade-in Vehicle is sold to a Partner or to a third party for a higher price than the Seller sold it to Zeekr, the Seller shall not be entitled to any compensation for the difference between the Offer (or Modified Offer) and the price for which the Trade-in Vehicle was sold to Partners or any third party by Zeekr.
13. In the event that the Seller, to the extent allowed by law, decides to cancel the Zeekr Vehicle purchase or return the Zeekr Vehicle, it is hereby agreed by both Parties that Seller waives any entitlement to demand the return of the Trade-in Vehicle.
1. The Seller takes into account that the Offer is given based on the information provided by the Seller about the Trade-in Vehicle. The Seller therefore hereby declares that all information provided by the Seller about the Trade-in Vehicle is truthful and accurate and does not omit any information, which can decrease the Offer and the value of the Trade-in Vehicle. This includes specifically but is not limited to information provided by the Seller under article 3 of these Trade-in Terms and Conditions.
2. The Seller hereby declares that the Trade-in Vehicle:
a) was never used as a taxi, for ride sourcing or ride sharing (or similar services), to commercially deliver or transport any goods, for government purposes, or for any other commercial venture,
b) was not a salvage or flood damaged vehicle,
c) was not reconstructed,
d) does not contain hidden defects, faults or mechanical flaws or subject to any other condition that would adversely affect the value of the Trade in Vehicle, except of the defects, faults or mechanical flaws disclosed to and expressly accepted by Zeekr,
e) is in the ownership of the Seller and is free and clear of all liens and encumbrances; in the event it is determined that there are any outstanding liens or encumbrances, the Seller agrees to be solely responsible for those and agrees to pay any additional amounts necessary, to satisfy such liens or encumbrances,
f) odometer reading reflects the actual mileage of the Trade-in vehicles and has never been altered,
g) is free and clear of any fines and penalties,
h) odometer will not increase by 3.000 kilometers or more from the first odometer reading Seller has provided to Zeekr for the purpose of conclusion of this Trade in Agreement till the delivery of the Trade-in vehicle.
3. The Seller warrants that the Seller will personally deliver the Trade-in Vehicle to Zeekr, and that the Trade-in Vehicle is duly registered under the Seller’s name.
1. Zeekr has the right to not to enter into or terminate the Trade-in Agreement and/or revoke and/or modify the Offer (or the Modified Offer) if:
a) the Seller does not accept the Offer in accordance with the procedures set out in the Trade-in Agreement,
b) the Seller does not accept the Modified Offer in accordance with the Trade-in Agreement and the modification of the Offer had to be done for reasons the Seller could not predict, even after duly care,
c) Zeekr is not able to deliver the Zeekr Vehicle in accordance with the Trade-In Agreement,
d) the Trade-in Vehicle is registered in a different jurisdiction than Zeekr,
e) to the extent allowed by applicable law, the Offer or the Modified Offer are incorrect due to technical issues or glitch.
2. Zeekr has the right not to enter into or to terminate the Trade-in Agreement or revoke and/or modify the Offer (or the Modified Offer) if:
a) the Seller materially breached any term of the Trade-in Agreement, and this caused any kind of damage to Zeekr,
b) the Seller does not accept the Modified Offer in accordance with the Trade-in Agreement and the modification of the Offer had to be done because the Seller provided Zeekr with faulty and untrue information,
c) the Seller does not deliver the Trade-in Vehicle to the Zeekr Service Point in accordance with the Trade-in Agreement,
d) the Trade-in Vehicle does not conform to the warranties or information as provided in article 7 of these Trade-in Terms and Conditions, and this nonconformity cannot be remedied by payment of the difference in the Offer and Modified Offer by the Seller as set out in article 6 paragraph 7 of these Trade-in Terms and Conditions,
e) the Seller cancels the Order of the Zeekr Vehicle prior to or at delivery of the Trade-in Vehicle at the Zeekr Service Point.
3. The Seller has the right to terminate this Trade-in Agreement and/or revoke the acceptance of Offer (or the Modified Offer) if:
a) Zeekr materially breached any term of the Trade-in Agreement and this caused to the Seller to incur damages,
b) the Seller does not accept the Modified Offer in accordance with the Trade-in Agreement and the modification of the Offer had to be done for reasons the Seller could not reasonable predict.
4. If a Force Majeure Event prevents performance by the Seller or Zeekr under the Trade-in Agreement for more than 30 consecutive days, the Parties may terminate the Trade-in Agreement by issuing a written notice of termination to the other Party. Neither Party shall be liable for damages to the other Party in relation to termination due to a Force Majeure Event.
5. If this Trade-in Agreement is terminated, both Parties are obliged to give back to the other Party the benefits they obtained from the Trade-in Agreement as soon as possible, but within a reasonable term.
6. If the termination of this Trade-in Agreement by Zeekr is due to the reasons stated in this article 8 paragraph 2 of this Trade in Agreement, the Seller is obliged to pay Zeekr a contractual penalty of 500 EUR. Payment of the contractual penalty does not affect Zeekr’s right to other remedies, including the right to claim damages.
1. The Seller shall be liable for any transportation costs or damages incurred by Zeekr due to the Seller's failure to provide proper access to the Trade-in Vehicle at the designated Zeekr Service Point, or any other failure to fulfill their obligations under this agreement.
2. The Seller can only claim compensation for damage that is the foreseeable and direct result of an attributable failure of Zeekr to fulfil its obligations under the Trade-in Agreement. Indirect or consequential damage suffered by the Seller is not compensated. Examples include: trading loss, losses due to delays (other than statutory interest), damage caused by a reduction in value, the inability to benefit from a good or a lack of profits; losses suffered; having to incur costs for alternative transport or hire and lease expenses; third-party assets or third parties themselves suffering damage; damage to cargoes, personal injury or non-material damage.
3. This paragraph (3) serves to establish a loss ceiling. If Zeekr has to pay compensation by virtue of paragraph 2, the amount that qualifies for compensation can never be higher than the maximum sum insured or the amount to be reasonably insured.
4. Article 7 contains warranty conditions that form the basis for the ability to challenge Zeekr. After and in addition to these warranty conditions, the Seller does not have the rights assigned by law to Sellers who act for purposes that fall outside their business or professional activities.
5. Every other claim for compensation, for whatever reason, is excluded.
6. The Seller indemnifies Zeekr against all third-party claims unless Zeekr is liable in accordance with this article.
1. Zeekr declares that the Seller’s personal data shall be processed by Zeekr in compliance with the regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, with other regulations, and in line with the principles of personal data processing available in Zeekr’s Privacy Policy available at the address www.zeekr.eu.
2. The Seller acknowledges that his personal data might be provided to third parties, specifically but not limited to the Partner(s).